Terms of service

OVERVIEW

Welcome to Woof Natural – Pure & Simple – Artisan Dog Bakery for Happy Dogs. The terms “we” and “our” refer to Woof Natural – Pure & Simple – Artisan Dog Bakery for Happy Dogs. Woof Natural – Pure & Simple – Artisan Dog Bakery for Happy Dogs operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Woof Natural – Pure & Simple – Artisan Dog Bakery for Happy Dogs is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, and all policies referenced therein (“Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights.

By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are of legal age in your place of residence. To use the Services, you may need to provide information such as your email address, billing address, payment method, and shipping address. You warrant that the information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account.

SECTION 2: OUR PRODUCTS

We have made every effort to display our products as accurately as possible. However, appearance may vary depending on the device used. Descriptions are subject to change without notice. We reserve the right to limit quantities or discontinue products.

SECTION 3: ORDERS

When you place an order, you are making an offer to purchase. Woof Natural reserves the right to accept or reject orders. An order is not considered accepted until payment is processed and confirmed.

Because our products are handcrafted and made to order, it is not always possible to cancel or modify an order once the production process has begun.
Returns and refunds are governed exclusively by our Returns and Refunds Policy.

SECTION 4: PRICES AND BILLING

Prices are subject to change without notice. Unless expressly stated otherwise, prices do not include taxes, shipping costs, or any customs fees. The customer agrees to provide valid and up-to-date payment information.

SECTION 5: SHIPPING AND DELIVERY

All our products are handcrafted and made to order. Production times and the shipping schedule follow a specific system, which can be found on the Shipping and Production page .
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by transport companies, customs processes, holidays, or other circumstances beyond our control.
Once the order is handed over to the transport company, the risk and ownership of the goods pass to the customer.

SECTION 6: INTELLECTUAL PROPERTY

All content on this site (text, images, trademarks, designs) is the property of Woof Natural or its licensors and is protected by applicable law. Its use without express authorization is prohibited.

SECTION 7: THIRD-PARTY TOOLS AND LINKS

The site may include third-party tools or links. Woof Natural is not responsible for the use or content of external services.

SECTION 8: DISCLAIMER

Products and services are provided “as is” and “as available.” To the extent permitted by law, Woof Natural does not guarantee uninterrupted or error-free service.

SECTION 9: LIMITATION OF LIABILITY

To the extent permitted by law, Woof Natural will not be liable for indirect, incidental or consequential damages arising from the use of the Services or products.